POLICIES
EVENTS: A non-refundable deposit is due upfront to save the date of your event. The remaining balance will be due exactly 1 week before your event date. If the remaining balance is unpaid, Pretty Petals by Steph will no longer provide services for your event.
NON-EVENTS: Total amount is due upfront.
CANCELLATIONS: If you need to cancel an order, please cancel within 24 hours. If you cancel within 24 hours, you will receive a refund. Any cancellations made AFTER 24 hours WILL NOT be given a refund.